FAQ

​Bynelo delivers worldwide to any address covered by postal services.
Orders are shipped by standard delivery with a tracking number.
If you want express delivery by carrier, please contact us before confirming your order.

We will send you a shipment confirmation email on when your order will be dispatched. A tracking number will be provided for all orders. Alternatively you can also track your order via the website by clicking this link and providing your order number and email.

All our items are made to order. We update our inventory daily. In the unfortunate case where you would purchase an item that is out of stock, you will be able to select a replacement product or we will proceed with a refund.

We process all orders within a period of 3-7 Business days from receipt of your payment. Depending on the order shipping area, we ship the package from one of our international production centers for fast and efficient delivery.

We deliver worldwide to any address covered by the postal services.

Please read our Returns policy here.

We know how important online security is when it comes to your personal details. Our website, including the checkout page, boasts a SSL certificate, giving you peace of mind.

If you created an account with Bynelo, it’s simple to update your details when you need to. All you need to do is login via ‘my Account’ dashboard, where you can click on my details to edit what’s stored.

Unfortunately you can only redeem your discount on a new order.